Privacy & Security

PRIVACY AND SECURITY

General

Focus appreciates the trust that you place in us when you purchase insurance from one of our companies. We are committed to protecting your information, as one of our valued customers.

We only disclose personal information about current and former customers as permitted by law. Generally, this disclosure is related to administering transactions and servicing your insurance policy. Third parties privy to this information could include independent insurance providers, independent contractors (automobile repair shops and property inspectors), auditors, attorneys, courts and government agencies. Before disclosing your personal information, we require those parties to sign an agreement with us that subjects them to confidentiality.

Focus does not sell your personal information and we do not provide your personal information to any person or company for marketing purposes.

Information That We Collect

Application information: You provide us with this information when you communicate with your insurance agent via phone, e-mail, Internet or fax. This includes your name, street address, e-mail address, phone number, driver’s license number, Social Security number, date of birth, gender, marital status, type of vehicle, and information about additional drivers.
Consumer report information: We obtain this information from consumer reporting agencies. This includes your driving record, claims history with other insurers and credit report information.
Transaction information: This is information about your transactions with us, our affiliates and others. This includes your insurance coverage, limits and rates, and payment and claims history. It also includes information that we require for billing and payment.
Website information: This information only pertains to Internet transactions. It includes the Website that linked you to our Website, your computer operating system, and the pages that you viewed on our Website.

Why Do You Ask for My E-Mail Address?

When you enter your personal information on our Website to receive a free quote, we collect your e-mail address so that we can contact you and send you important documents regarding your quote and/or policy.

We will also send you information about any current or new products and services that you could benefit from. You can choose not to receive our emails by opting out with the links provided in the email.

We will not share your email address with any persons or company for marketing purposes.

Website Security

Our employees know how important it is to keep your information safe, and we have security measures designed to make sure that others cannot access it unless authorized. Our Website (www.focusinsurance.net) contains links to other Websites. We do not have control of those Websites, and we do not have the authority to control the information that they choose to collect. We are not responsible for the privacy practices enforced by other Websites.

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